By pairing a “SoUnTelco” attitude with an innovative Juniper networking backbone, Macquarie Telecom seeks to disrupt the status quo by transforming the service experience SYDNEY, Australia, Aug 6 (Bernama-GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, today announced that Macquarie Telecom (part of the Macquarie Telecom Group ASX: MAQ), has selected Juniper Networks for the refresh of its nationwide network from the core to the edge, and to power its continued growth through its ‘customer-first’ attitude across telecom, data center and cloud services. Since its inception, Macquarie Telecom has always sought to disrupt the status quo of the traditional telco industry. With a specific focus on the underserved corporations across Australia’s mid-to-large Enterprise and Government customers, Macquarie Telecom has seen tremendous growth due to the industry’s appreciation of its highly-differentiated and innovative customer experience. Macquarie Telecom has seen strong recognition from its customers, with its Net Promoter Score (a measure of customer satisfaction) the highest in Australia1, far outpacing traditional industry competitors. For Macquarie Telecom, inflexible telecom terms, long lead times and indifferent customer service are old business practices untenable in today’s fast-moving digital world. However, the ability to provide those differentiated levels of experience requires a high-performing networking infrastructure from which to launch services. As such, Macquarie Telecom partnered with Juniper Networks to power its nationwide refresh and to introduce agile, automated and AI-driven innovation across its network. 1 A net promoter score (NPS) of +50 or greater is excellent, and Macquarie Telecom’s NPS is the highest in Australia at +72. https://macquarietelecomgroup.com/customer-experience/ News Highlights: · Across a variety of core, aggregation and edge functions within Macquarie Telecom’s network sit the MX10003, MX480 and MX204 Universal Routing Platforms · Segment routing is utilized to route traffic across Macquarie Telecom’s national product network, the first by an Australian Juniper Networks customer on the MX10K platform · The open frameworks, APIs and toolkits available across Juniper’s networking and security solutions are leveraged by Macquarie Telecom to facilitate increased network reliability while simplifying automation · Junos® OS as a common operating system delivers the reliability, security, flexibility, and consistency required by Macquarie Telecom to manage its voice, data, data center and cloud services · The nationwide network upgrade by Juniper Networks is slated to be completed by the end of 2020 · Macquarie Telecom continues to explore ways to leverage the Juniper platform to deliver innovative and exceptional customer-centric services for its in-demand services, including through an ongoing focus on increasing automation across its network operations http://mrem.bernama.com/viewsm.php?idm=37868 |
Friday, 7 August 2020
MACQUARIE TELECOM SELECTS JUNIPER NETWORKS TO POWER NATIONWIDE NETWORK REFRESH
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