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| FPT Software recognized in 2021 Gartner Peer Insights 'Voice of the Customer': Robotic Process Automation (Photo: Business Wire) |
HANOI, Vietnam, Jan 12 (Bernama-BUSINESS WIRE) -- Vietnam’s leading ICT firm FPT Software has recently been named a Strong Performer in 2021 Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation (RPA) report. Accordingly, FPT Software received 100 percent “willingness to recommend” from existing customers for deploying its comprehensive RPA platform akaBot. The company has its overall rating ranked second among the recognized vendors.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220111006177/en/
Published on December 31, 2021, Gartner Peer Insights™ ‘Voice of the Customer’: Robotic Process Automation “is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. In this document, only vendors with 20 or more eligible published reviews during the specified 18-month submission period are included.”
FPT Software received many positive feedbacks from its customers working in baking & finance, services, retail, utilities, and other industries across the Asia Pacific and North America regions. According to the reviews in the last 12 months, FPT Software provides a “really smart, easy to use and flexible”(¹) automation tool, supported by “a dedicated team with high professional knowledge of RPA and technology”(²). The company had an overall rating of 4.6 out of 5.0 based on 28 reviews as of October 2021, showing high satisfaction of customers with its product and service.
“We are honored to be recognized by renowned analyst firm Gartner® among global RPA vendors. We believe this is an acknowledgement of our efforts in becoming a global end-to-end IT services provider”, said FPT Software Chief Operating Officer Tran Dang Hoa.
“Amid the urge of digital transformation, we have assisted over 300 companies in optimizing their business with the power of RPA. I’m confident that with our technical know-how and dynamic talent pool, we can help more organizations stay lean, smart and competitive in disruptive times”, he added.
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