KUALA LUMPUR, May 9 (Bernama) -- Digital Experience Platform (DXP) developed by Synchronoss Technologies Inc will enable global mobile operators to offer Amazon consumer services to their customers as part of their invoice.
Synchronoss DXP is a unique low-code platform that significantly reduces time-to-market and simplifies information technology delivery for any organisation looking to transform and optimise its digital customer experience and journeys.
Using the DXP tools, companies can create, configure and manage all types of transactions across omni channel environments, providing them the ability to share real-time customer data, choices and actions across channels, easily integrating with existing systems and user interfaces.
Synchronoss, president and chief executive officer, Glenn Lurie said Synchronoss teamed up with Amazon to facilitate dynamic customer journeys for mobile subscribers to access Amazon services via a payment relationship with their local operator.
“These types of high-value service and content partnerships will be critical in helping operators improve customer engagement as we look to help them overcome complexity and generate additional revenue.”
-- BERNAMA
-- BERNAMA
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