KUALA LUMPUR, June 27 (Bernama) -- Singaporean employees sees the potential of Artificial Intelligence (AI) and Internet of Things (IoT) to improve the working environment in the next five years, a new study from Unisys Corporation reported.
Consulting Practice Lead, Unisys Asia Pacific, Leon Sayers said AI benefits sectors with clear decision protocols such as credit card application assessments while IoT benefits industries that rely on workers to monitor situations in the field such as social workers or police.
Employees should not fear these emerging technologies as organisations who modernise their technology and business processes in the right way will be best positioned to lead and the combination of human and machines will enhance the productivity.
The study - The New Digital Workplace Divide: Why a Technology-Enabled Workplace is Critical to Business Success - explores the importance of deploying current and future digital capabilities in the workplace, a statement from Unisys Australia said.
The research underscores how the digital workplace encompasses a wide ecosystem of people, culture, technology and processes. It suggested that employers must take a holistic approach to organisational change in order to achieve successful in digital transformation.
It also reveal the correlation between technology, productivity and the bottom line as employers should know unhappy employees can cause high cost to them as employers who invest in employees have 4.2 times the average profit compares to employers who do not.
Sayers added the cost of not engaging employees in the workplace has real consequences as personal productivity is a key motivator that not only impacts employee´s efficiency but also includes how engaged and committed the employee to their employer.
Employers should designing and implementing an effective digital workplace to ensure employees have the right technology to do their jobs and comfortable using it as 40 per cent of employees said the technology used at work makes them feel frustrated with their employer.
Among the highlighted results includes that devices are the biggest pain point for workers at technology laggard organisations, security needs to be a priority in Singapore and technology laggards produced employee frustration and attrition.
Unisys is a global information technology company that builds high-performance, security-centric solutions for businesses and governments. It surveyed 1,003 adults in Singapore on April 2018 for the research. More information at www.unisys.com.sg.
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