The report’s author, Christine Tenneson, is a Research Director supporting Gartner’s Managed Business and Technology services team research. Within the report she categorizes third party maintenance providers by the following named groups: Top Performers, Rising Stars, Disruptors, Stalwarts and Secondary Hardware Entrants. Top Performers are identified with the following attributes/characteristics:
Friday, 15 April 2016
SYSTEMS MAINTENANCE SERVICES CITED IN GARTNER'S THIRD PARTY MAINTENANCE COMPETITIVE LANDSCAPE
CHARLOTTE, N.C., March 29 (Bernama-BUSINESS WIRE) -- Systems Maintenance Services (SMS) has been identified as a Top Performer by Gartner for Third-Party Data Center and Network Maintenance for Data Center in their March 2016 report titled “Competitive Landscape: Data Center and Network Third Party Maintenance Service Providers [ID G00294372].” The report states, “The focus of this document is on Third Party Maintenance (TPM) market for data center and network support, which is maintenance provided independently from the OEMs.”
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